Shipping & Delivery
At this time, Pure Clothing Boutique ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the Virgin Islands. Additionally, Pure Clothing Boutique ships merchandise to Canada and Mexico, but not to other international locations via the website. All International/APO customers, please email us at firstname.lastname@example.org to order.
All orders are processed within three business days and are shipped via USPS or FedEx Flat Rate service. Please note customer service hours are Monday-Friday 9am-7pm EST, orders received on those days will be processed on the next business day. Please allow 3-5 business days for receipt after your order has shipped. Tracking confirmation are sent via email within 24 hours of your shipment. If you are need of expedited shipment, please email us at email@example.com and we’ll be glad to process your request.
All products on our website are stock In- Stock and Ready to Ship unless otherwise noted in the product details. ALL PRE-ORDER items are given an expected shipping date. Please note dates are expected by the delivery from our vendor, so allow up to 4-7 days after that date for product receipt at our boutique. Please note dates are expected and can vary.
Customer Pick- Ups: Please note that your exchange/ return period begins 24 hours after your order is placed.
Items refused at shipping and/or returned will access a 20% restocking fee along with shipping cost of the order.
We are not responsible for lost or stolen packages once our carrier has shown packages have been delivered. All packages are shipped insured. You are responsible for filing a claim with the carrier should your package be lost or stolen. By completing your purchase you agree and adhere to our shipping and delivery policies.
Please feel free to contact us via email if you have any questions and/or need additional information.